Customers must have a valid drivers license with another form of ID:
Customers are considered under-age if they are 23 years or younger. If such persons choose to rent a vehicle from us, ALL the following requirements must be adhered to:
1.Take up company insurance
2.Must leave double CASH security deposit
3.Must have two forms of ID.
Customers paying with cash or paying with a Bank Debit Card or Prepaid Debit Card, a Cash Security Deposit of US$250.00 – US$500.00 (Depending on type of vehicle) is required for the rental vehicles.
Renters must present a valid credit card (Visa, MasterCard, Discover, American Express) or valid Debit card with electronic chip. An imprint /copy of the renter’s credit card is required with a valid pictured ID/passport, no bank cards accepted. Debit cards are not accepted as security deposit. Rental can be paid with the debit card; however, a cash deposit will apply. Customers can also pay the security deposit with the debit card and it will be refunded back to them upon their return of the rental once the rental is returned in the same condition as it was received.
All vehicles must be returned at the time and location agreed on the rental contract. Additional drivers are not allowed to return the rental. Rental MUST be returned by the contract holder.
Charges will be applied for late returns at US$15.00 per hour and after 3 hours; a full day rate will enter into effect.
Rentals should be returned with the same level of fuel as rented out with. Extra fuel is customer’s responsibility as no refunds will be granted. Vehicle must be filled up with Premium or Super Gasoline. A service fee in additon to the cost of the fuel will apply for shortage of fuel. Customers are strongly advised to refuel to the same level they received before returning the rental.
Rental extensions should be paid by customers before the original time on the contract expires. Failure to call (for extra hours) or make payment (for extra days) will result in void of insurance and any issue arising while not under an agreement will be customer's responsibility.
Highway speed limit is 55mph/90kmh on highway and 15mph-25mph in villages.(note: there are many villages along the highway.)
A cleaning fee of US$50.00 will be charged if the rental vehicle is returned in a condition considered dirty beyond normal or that caused by regular road use. We have a NON-SMOKING policy inside our rental.A USD $200.00 fee will apply for not adherring to our non-smoking policy.
Vehicles are not allowed on Manatee / Coastal Road and George Ville Road.
Not all credit card offers full international coverage, Please note accidents here are not reported to the USA. and customers who qualify to decline is responsible to pay full cost upfront.
We do not allow the Insurance to be declined for less than four days Rental. Only AMEX customers can decline our CDW insurance coverage.
Customers who have purchased our CDW and NON-CDW insurance will be responsible for the 1st US$1000(no matter the extent of damages or whether fault is accepted or not) in a collision before the insurance kicks in. Customers can also purchase the DP (deductible protection) along with the CDW/Non-CDW which waivers their responsibility from paying the US$1000 deductible.
Customers with a valid Credit Card can decline our additional insurance coverages. The Card must be used to reserve and pay for the entire vehicle rental. In addition, customers may be required to leave a cash deposit. Declining our insurances puts customer's at 100% responsibility no matter if fault is accepted or not for any or all damages. Total cost of damages must be paid upon return of the rental and customers can claim reimbursement with their credit card company. Your credit card company covers you "their customers" not our rentals due to the roads and highways in Belize. It's best to be safe than sorry!
ALL vehicles must remain within Belize. You may not exit the country with a rental car.
If rental is to be dropped off in Placencia, there is a charge for that service. Charges are calculated at the time of booking.
If there is any emergency situation that needs to be address, please call or whatsapp our 24hr service#+501-614-1493 or local toll free at 0-800-RENTALS.
If you are involved in an accident, please call 911. do not move or abandon the vehicle until the police and insurance inspector have arrived and notify us immediately.